Last Updated: October 30, 2025
Website: www.buyproperty.co.ke
At Buy Property Kenya, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, contact us, or engage with our real estate services in Kenya.
By using www.buyproperty.co.ke or communicating with us via email, phone, or in person, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, nationality, and ID/passport details (when required for property transactions).
- Property Preferences: Budget, preferred locations (e.g., Nairobi, Mombasa, Naivasha), property type (apartment, land, house), and investment goals.
- Technical Data: IP address, browser type, device information, and usage data collected via cookies when you visit our website.
- Communication Records: Messages sent through our contact form, email, or WhatsApp.
2. How We Use Your Information
We use your data solely for legitimate business purposes, including:
- Responding to inquiries about houses for sale in Kenya, land for sale, or luxury apartments in Nairobi.
- Sending property alerts, market updates, or newsletters (only if you opt in).
- Facilitating property viewings, valuations, or buyer representation services.
- Complying with Kenyan legal and regulatory requirements (e.g., anti-money laundering checks during transactions).
- Improving our website experience and customer service.
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
3. Data Sharing & Third Parties
We may share your information only when necessary and with trusted partners, such as:
- Licensed property developers, lawyers, or surveyors involved in a verified transaction.
- Secure cloud service providers (e.g., email, CRM, hosting) that comply with data protection standards.
- Government authorities, if required by law (e.g., during land registry processes).
All third parties are contractually obligated to protect your data and use it only as directed.
4. Data Security
We implement industry-standard security measures—including encryption, secure servers, and access controls—to protect your personal information from unauthorized access, loss, or misuse. While no system is 100% immune to risk, we continuously monitor and update our safeguards.
5. Your Rights
Under Kenya’s Data Protection Act, 2019, you have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data (subject to legal retention requirements).
- Withdraw consent for marketing communications at any time (e.g., unsubscribe from emails).
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your rights have been violated.
To exercise these rights, contact us at Sales@buyproperty.co.ke.
6. Cookies & Website Tracking
Our website uses cookies to enhance user experience, analyze traffic, and remember your preferences. You can disable cookies via your browser settings, though this may limit site functionality (e.g., saving search filters).
We use anonymized analytics tools (e.g., Google Analytics) to understand visitor behavior—no personally identifiable information is shared with Google.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the new terms.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
📧 Email: Sales@buyproperty.co.ke
📍 Address: Nairobi, Kenya
📞 Phone: +254758212858
We respond to all privacy-related inquiries within 5 business days.
Thank you for trusting Buy Property Kenya with your real estate journey—and your personal information.